Rota Administrator

Badger Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare cooperative in Birmingham is looking for a Rota Coordinator to support the rota management and prevent service disruptions. You will ensure effective staffing levels by working closely with clinicians and support staff. Responsibilities include developing rota rules, managing processes for recording leave, and establishing relationships across teams. The ideal candidate should possess strong communication skills and experience in rota management, contributing to the continuous improvement of services offered.

Qualifications

• Experience in rota management is essential.
• Strong communication skills are required.
• Ability to work collaboratively within teams.

Responsibilities

• Support the Rota Team Manager to coordinate medical and support services.
• Maintain staffing levels and prevent service disruption.
• Develop and establish rota rules.

Skills

Effective communication

Rota management

Team collaboration

Job description

The key aspects of the role will be to support the Rota Team Manager and the Badger clinical and non‑clinical workforce, co‑ordinating the medical and support services rota on Rota Master to ensure an effective rota is delivered.

The post holder will work closely with clinicians and support staff to maintain adequate staffing levels and prevent service disruption.

Additionally, the post holder will be involved in forward planning of services, implementing and embedding processes and control procedures to manage leave arrangements, rotas and staffing effectively.

Main duties of the job

• Work with the rota system to ensure that rotas reflect the needs of the service.
• Work across the week, including some weekend working.
• Develop close working relationships with clinical and other staff groups to support service delivery.
• Develop and establish the rota rules and requirements.
• Proactively ensure that rotas are filled with appropriate staff cover, identifying and mitigating risks, including escalation.
• Manage processes for capturing and recording annual, sick, study and professional leave.
• Ensure rotas are updated daily and published and produced, a minimum of 8 weeks in advance.
• Attend weekly meetings with the management team to ensure effective staff cover for shifts.
• Be the main point of feedback regarding the rotas.
• Link with the training placements colleagues and be alert to any changes with training requirements on the rotas.
• Set up and liaise with new joiners to support and embed induction processes.
• Be the point of contact for colleagues when requesting leave or changes.
• Report rota changes to relevant teams or departments such as Team Leaders, HR, Finance.
• Have a proactive approach to continuous improvement assisting in team projects.

Any other duties commensurate with the grade.

Birmingham and District GP Emergency Room (Badger) Ltd is a not‑for‑profit social enterprise healthcare co‑operative which includes, as part of its group of companies, Badger Medical Ltd, Badger Healthcare Ltd and Sett Support Partnership plc. Badger consists of Board Leadership; Clinical; Finance; Workforce & HR; Quality & Performance; Operations; IT and Business Development departments. Badger was established in 1996 by local doctors who joined together to initially provide an improved out-of-hours service for their patients. Today Badger has opted‑in GP members in 60+ practices and provides 24/7 message handling, urgent primary care and GP out of hours service to a patient base of 1.3 million. We run the Urgent Treatment Services at Solihull and Erdington Stockland Green, with face‑to‑face and 24/7 remote clinical assessment services operating from Bourne Road in Aston. Our head offices are at Glover Street, near the city centre. Badger was recognised with an Outstanding rating following our Care Quality Commission (CQC) inspection in March 2024.