Rooms Division Leader: Guest Experience & Revenue

Aimbridge; Stansted Mountfitchet; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel management company in Stansted Mountfitchet seeks a Rooms Division Manager to oversee Front Office, Housekeeping, and Reservations departments. The ideal candidate has proven experience in managerial roles within hospitality, strong leadership and communication skills, and a keen attention to detail. Responsibilities include managing room inventory, enhancing guest experiences, and collaborating across departments. This role offers industry-leading benefits and opportunities for personal and professional growth.

Benefits

Industry leading training opportunities

Hotel discounts and staff rates

24/7 employee assistance programme

Uncapped incentives

Company sick pay

Qualifications

• Proven experience in a managerial or supervisory role in Hospitality or Front Desk.
• Strong leadership and motivational abilities.
• Excellent communication for stakeholder interaction.
• Analytical skills to identify and resolve issues.
• Attention to detail in reservations and data analysis.
• Extensive industry experience with regulations.
• Understanding of hotel systems such as PMS and CRM.

Responsibilities

• Oversees Front Office, Housekeeping, and Reservations departments.
• Ensures smooth operation and guest satisfaction.
• Manages room inventory and pricing strategies.
• Inspires and leads hospitality professionals.
• Collaborates across departments for service quality.

Skills

Leadership skills

Excellent communication skills

Analytical and problem-solving skills

Attention to detail

Industry experience

Understanding of hotel systems

Job description

A leading hotel management company in Stansted Mountfitchet seeks a Rooms Division Manager to oversee Front Office, Housekeeping, and Reservations departments. The ideal candidate has proven experience in managerial roles within hospitality, strong leadership and communication skills, and a keen attention to detail. Responsibilities include managing room inventory, enhancing guest experiences, and collaborating across departments. This role offers industry-leading benefits and opportunities for personal and professional growth.