Room service waiter / waitress

The Stafford London; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A historic five-star hotel in London seeks a dedicated hospitality professional. Responsibilities include taking orders, delivering amenities, and ensuring top-notch service to guests. Candidates should have a passion for food and beverage, strong attention to detail, and impeccable grooming. Enjoy competitive salary and staff discounts in a luxurious environment.

Benefits

Competitive salary

Discount and cashback scheme

Training and development

Complimentary dry cleaning

Qualifications

• Passion for food and beverage is essential.
• Must have a confident and professional demeanor.
• Impeccable personal grooming is required.

Responsibilities

• Take orders over the phone.
• Deliver food and drinks to guest rooms.
• Set up breakfast and dining trays.
• Upsell guest orders to maximize revenue.
• Work with the team for a memorable experience.

Skills

Attention to detail

Food and beverage knowledge

Professional personality

Positive attitude

Proficient in English

Job description

Tucked away in the heart of historic St James’s and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide.

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you.

Your responsibilities will include :

• Taking orders over the phone
• Delivering food& drinks orders to the guest rooms
• Clearing trays
• Delivering guest amenities
• Setting up breakfast / dining trays
• Ensuring you have knowledge of all food and beverage items on the menus
• Upselling guest orders at opportune moments to maximise revenue
• Assisting the restaurant, bar and private dining with breakfast set up and service
• Ensuring all special requests are communicated to the relevant departments
• Work with your team and the kitchen team to ensure each guest has a memorable 5 experience

Qualities we are looking for :

• A real passion for food and beverage
• Excellent attention to detail
• Confident, professional and welcoming personality
• A positive attitude
• Impeccable appearance of personal grooming
• Proficient in English language

What you’ll get in return :

• A competitive salary (plus service charge)
• Rewards, discount and cashback scheme
• Staff discount on food and accommodation
• Training and development
• Meals on duty
• Complimentary dry cleaning of work clothes
• Referral Scheme (Monetary value for each person you bring to work with us)

Sound like you? Simply apply for the position and we will contact you!

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.