Room Service Waiter/ess - Six Senses London

InterContinental Hotels Group; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel chain in London is seeking a skilled In Room Dining Waiter to ensure exceptional service in line with the brand's values. The role involves coordinating amenity deliveries, managing guest billing, and adhering to high service standards. Applicants must have at least 1 year experience in similar roles in luxury hotels and a high school diploma. Excellent English communication skills are required.

Qualifications

• At least 1 year’s experience in a similar operational role in luxury hotels.
• Familiar with food hygiene codes and controlling inventory.
• Fluent in English; additional languages preferred.

Responsibilities

• Assist in coordinating amenity deliveries and doorknob procedures.
• Support the Minibar team with collection and sanitation.
• Answer outlet telephone courteously and efficiently.
• Handle cashiering function and guest billing control.
• Perform food order delivery to guest rooms.

Skills

Food and Beverage terminology

Hospitality service

Cashiering functions

Customer service

Wine service

Menu development

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

Room Service Waiter/ess - Six Senses London

As In Room Dining Waiter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As In Room Dining Waiter, I will support the In Room Dining Manager and assume responsibility for the efficient operation in the following:

• Assist in the coordination of amenity deliveries and doorknob procedures.
• Support the Minibar team with collection, sanitation and filling of glass water bottles.
• Answer outlet telephone courteously and efficiently as specified in department´s standards.
• Handle cashiering function, guest billing control as well as point of sale system and reporting.
• Perform food order delivery to guest room following internal and LQA standards.
• Be familiar with preparation, ingredients, and presentation of menu offerings.
• Use the appropriate glassware and tableware for the different orders.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of In Room Dining Waiter, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 year’s experience in a similar operational role. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a In Room Dining Waiter at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.