Room Attendant - Six Senses London

InterContinental Hotels Group; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

InterContinental Hotels Group is seeking a dedicated Room Attendant for their London location. This role involves ensuring the cleanliness and upkeep of guest areas, while also assisting guests with their needs. Ideal candidates possess at least a high school diploma with experience in luxury hotels, alongside strong attention to detail and excellent customer service skills. This position offers an opportunity to work in a prestigious hotel environment that values employee engagement and guest satisfaction.

Qualifications

• Minimum of 1 year experience in a similar operational setting.
• Good knowledge of cleaning procedures and safety.

Responsibilities

• Ensure cleanliness of guest areas and rooms.
• Assist guests with needs and monitor room supplies.
• Maintain high personal grooming and hygiene standards.

Skills

Attention to detail

Customer service

Time management

Education

High school diploma or equivalent

Hospitality diploma/degree

Job description

As Room Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Room Attendant, I will support Housekeeping management and assume responsibility for the efficient operation in the following:

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas and rooms.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
• Report required repair to Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Room Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Room Attendant at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.