Room Attendant

Omni Facilities Management; Wokingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Housekeeping Associate to maintain hotel cleanliness and guest satisfaction. The ideal candidate will have experience in hotel housekeeping, strong organizational skills, and a confident, welcoming demeanor. This position offers a permanent contract and various company benefits, including paid holidays and career progression opportunities.

Benefits

Two weekly payments

Up to 28 days paid holiday per year

Career progression programs

Company benefits including retail discounts

Opportunity to work with industry leaders

Qualifications

• Experienced in the Housekeeping Department in a hotel.
• Willingness to work.
• Ability to work under pressure with strong organizational skills.
• Confident, professional, and welcoming personality.

Responsibilities

• Clean hotel rooms to required standards and deadlines.
• Complete regular cleaning routines as per training.
• Change bed linen and towels, make beds.
• Maintain cleanliness of public areas.
• Ensure timely delivery and collection of linen.

Skills

Experience in the Housekeeping Department

Ability to work under pressure

Strong organizational skills

Confident and welcoming personality

Job description

Overview

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.

Responsibilities

• Clean hotel rooms to required standards and by required deadlines
• Complete regular cleaning routines (task of the day) as per training
• Change bed linen and towels and make beds
• High and low dusting and polishing furniture
• Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls
• Vacuum and mop floors
• Replace stock of guest supplies, such as shampoo, soap, and brochures
• Re-stock drinks in the mini bar
• Re-stock and clean equipment used
• In your role as a Housekeeping Associate, you may also be required to perform other duties like: Linen Porter
• Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines
• Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines
• Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked
• Keep the service areas clean and tidy
• Wait for the linen delivery at the times specified by the hotel
• Bring all the dirty linen to the linen room, classify it, and count it
• Return damaged linen and ensuring it is accounted for by following the required procedure
• Pushing and pulling of linen trolleys throughout the hotel
• Public Area Cleaner: Clean designated public areas of the hotel to required standards and by required deadlines
• Complete regular cleaning routines (task of the day)
• Vacuum, mop floors, and clean windows
• Dust and polish furniture and re-stock and clean equipment used
• Replace stock of supplies, such as soap, toilet rolls, brochures etc.
• Re-stock and clean equipment used
• Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information
• Be responsible for all keys in your possession
• Report anything which may be considered a Health & Safety hazard
• Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper
• Room attendant / housekeeping / hotel cleaner / cleaning jobs / cleaning / cleaner / hotel housekeeping

Qualifications

• Experienced in the Housekeeping Department in a hotel
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Company

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

Benefits

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader

Shift Pattern

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)