Room Attendant

Exclusive Hotels; United Kingdom; On-site; GBP 22,000 - 26,000; Full time

Job summary

A top hospitality provider in the UK is seeking a Room Attendant to uphold the cleanliness and luxury standards of hotel bedrooms. The ideal candidate will have keen attention to detail, good communication skills, and be able to work both independently and as part of a team. Benefits include competitive salary, 29 days holiday, and various employee discounts across all properties.

Benefits

Competitive salary

29 days holiday

Discretionary service charge

50% Discount on food and beverage

Big discounts on room nights

EAP provided

Access to learning platform

Free gym access

Cycle to work scheme

Qualifications

• Keen eye for detail essential.
• Good command of spoken English required.
• Capable of adhering to luxury standards.

Responsibilities

• Maintain cleanliness and presentation in hotel bedrooms.
• Communicate effectively with Housekeeping Supervisors.
• Report maintenance issues in guest rooms.

Skills

Attention to detail

Good communication skills

Organizational skills

Ability to work in a team

Physical fitness

Job description

Overview

In a NutshellWorking as part of the wider Housekeeping team, the Room Attendant will be responsible for maintaining the cleanliness and presentation of the hotel bedrooms.

Package Description

And now for the good stuff

Benefits

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service).
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties.
• Really big discounts of room nights across all Exclusive properties.
• EAP provided by HospitalityAction.
• HospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides.
• Meals on duty provided for free.
• Recognition and rewards scheme.
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books.
• Cycle to work scheme.

Main Responsibilities

• Maintaining luxury standards of cleanliness and service at all times.
• Greeting guests when met in the course of the role.
• Servicing guest bedrooms to our luxury standards.
• Constant communication with the Housekeeping Supervisors.
• Reporting any maintenance work to be carried out in bedroom.
• Appropriately dealing with guest property if left behind in guest rooms.
• Comply with all Health and Safety requirements of the role.
• Working with cleaning chemicals in line with COSHH guidelines.

The Ideal Candidate

• An keen eye for detail.
• The ability to work, understand and adhere to luxury standards.
• The ability to work alone and as part of a team.
• Good communication skills and a high level of spoken English.
• Exceptional organisational skills.
• Physical fitness.

About The Company

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

• We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
• We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
• We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
• You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.