Room Attendant

Park Plaza; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Park Plaza is hiring a Room Attendant responsible for maintaining cleanliness in guest rooms and public areas. Ideal candidates will have a keen eye for detail and professionalism. This position offers competitive pay with incentives and generous employee benefits including discounts, wellness days, and an employee assistance program.

Benefits

Heavily discounted hotel rates

Free meals per day

Access to 40% of pay before payday

Wellness days

Annual staff parties and events

Benefit Hub discounts

Free dry cleaning for work uniforms

Qualifications

• Responsible for cleaning guests’ rooms to a high standard.
• Passion for cleanliness and an eye for detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Clean guest rooms and public areas to high standards.
• Listen and adapt to guests’ and team members’ needs.
• Maintain a professional attitude with guests and colleagues.

Skills

Attention to detail

Multitasking

Professionalism

Job description

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At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed.

As our Room Attendant, you will receive:

• Salary: £11.44 per hour (plus incentive of £1.31 subject to meeting productivity and quality targets). Additionally, you may be eligible for an hourly rate of £13.75 if you can check your own rooms (inclusive of £1.31 incentive plus £11.44 base rate, subject to meeting targets + £1.00 for checking own rooms).
• Heavily discounted hotel rates (extends to Radisson Hotel Group and family & friends).
• F&B discounts at our restaurants and bars (for your entire party).
• Two wellness days per year, starting with 30 days of holiday annually – including bank holidays, increasing with service!
• Two free meals per day, including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream.
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with gym discounts & more.
• Ride to Work scheme & free cycling lessons.
• 24/7 employee assistance programme.
• Rota given 2 weeks in advance.
• Departmental productivity & service incentive scheme.
• Benefit Hub – Discounted prices at stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniforms.
• Annual staff parties and events.

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning guests’ rooms to a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to guests’ and team members’ needs and adapt accordingly.
• Maintain a courteous and professional attitude with guests and colleagues.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.