Room Attendant

Basil Street; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious accommodation provider in Knightsbridge seeks a Casual Room Attendant to provide top-quality cleaning services. The role involves cleaning allocated rooms, maintaining standards in common areas, and ensuring guest satisfaction. The successful candidate will enjoy competitive pay of £13.89 per hour, along with benefits such as a pension scheme, employee discounts, medical insurance access, and more. Applicants must be eligible to work in the UK.

Benefits

Salary: £13.89 per hour

Pension scheme with contributions

50% discount in restaurants

Employee Assistance Programme

Complimentary laundry

Access to development plans

Qualifications

• Must be legally eligible to work in the UK.
• Ability to follow department standard operating procedures.
• Strong cleaning and organizational skills.

Responsibilities

• Clean all allocated bedrooms to the highest standards.
• Maintain cleanliness of corridors and pantries.
• Conduct daily Spring Clean in assigned rooms.
• Check daily status of assigned apartments.
• Handle Lost Property as per departmental SOP.
• Greet guests according to LQA Standards.

Skills

Attention to detail

Time management

Customer service

Job description

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Room Attendant at the 15 Basil Street Apartments. We are located in Knightsbridge, one minute walk from the Knightsbridge station.

Some of our fabulous benefits you will enjoy as a Casual Room Attendant are:

• Salary: £13.89 per hour + discretionary meal allowance
• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa’s across our properties
• Team member and Friends & Family rates across our properties
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Bike to work scheme
• Complimentary laundry
• Access to development plans, apprenticeships and world‑class management development programmes including educational sponsorship
• Recommend a Friend incentive
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!
• #1 apartment in London on TripAdvisor

As a Casual Room Attendant, your main duties and expectations for the role will include:

• To clean all allocated bedrooms to the highest standards following departmental SOP
• To look after bedroom corridors and pantries on the allocated floor
• To conduct daily Spring Clean in allocated room following departmental SOP
• Physically check daily status of all assigned apartments in order to identify, solve and minimize any discrepancy.
• To handle all Lost Property items in accordance to departmental SOP
• To greet our guests in line with our LQA Standards

All applicants must be legally eligible to work in the UK.