Room Attendant

Malmaison Belfast; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Room Attendant at Fraser Place Canary Wharf. You will ensure guest satisfaction by providing high service levels in the Housekeeping Department. Applicants should have experience in a similar role and a passion for customer service. This role requires attention to detail and the ability to work well within a team. Eligible candidates must be authorized to work in the UK.

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Passion for customer service.
• Team player with a shared passion for guest satisfaction.
• Willingness to build leadership skills.
• Must be eligible to work in the UK.

Responsibilities

• Ensure total guest satisfaction in the Housekeeping Department.
• Maintain all rooms, public areas, corridors, and back of house areas.
• Oversee outsourced staff when required.
• Support other operations departments during the night shift.

Skills

Customer service

Attention to detail

Time management

Job description

ROOM ATTENDANT, FRASER PLACE CANARY WHARF

Rate of Pay / Hour £12.90

Type of Contract: Casual

Location : Canary Wharf

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

Job Description

What you will be doing as a Room Attendant;

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Place Canary Wharf ! As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas. Overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift.

You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.

Requirements

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.