Room Attendant

100 Princes Street (Edinburgh); City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel in Edinburgh is seeking a dedicated Room Attendant to uphold high cleanliness standards and enhance guest experiences. This full-time position offers a range of benefits, including generous holiday allowance and employee discounts. Successful candidates will demonstrate a professional attitude, attention to detail, and the ability to work independently.

Benefits

20-27 days holiday allowance

Excellent service charge

Professional development opportunities

Employee discount on food and beverages

Discounted accommodation rates

Qualifications

• Ability to maintain high cleaning standards and follow hotel protocols.
• Must possess a professional attitude and strong attention to detail.

Responsibilities

• Change and refresh bed linens and make beds to a high standard.
• Vacuum carpets, clean floors, and dust all surfaces.
• Clean and sanitise bathrooms, replenishing amenities as required.

Skills

Attention to detail

Ability to work independently

Friendly and professional attitude

Knowledge of cleaning products

Flexibility and reliability

Job description

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We are currently seeking a dedicated Room Attendant
to join our housekeeping team at our luxury hotel. This position is ideal for
someone who takes pride in maintaining exceptional standards and enjoys
creating a welcoming environment for guests. This is a full-time position
reporting directly to the Head Housekeeper.

Location: 100 Princes Street, Edinburgh

Employment Type: Full-time 40 hours per week

Working pattern:5 days per week 2 days off

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.

Key Responsibilities of a Room Attendant:

• Change and refresh bed linens and
  make beds to a high standard.
• Vacuum carpets, clean floors, and
  dust all surfaces.
• Clean and sanitise bathrooms,
  replenishing amenities as required.
• Empty bins and remove Room
  Service trays.
• Maintain cleanliness in guest
  rooms and corridors.
• Report any maintenance issues or
  lost property promptly.
• Ensure compliance with health and
  safety and hygiene standards.

What are we looking for?

• Attention to detail and high
  cleaning standards.
• Ability to work independently and
  efficiently.
• Friendly and professional
  attitude.
• Knowledge of cleaning products
  and safety procedures.
• Ability to follow instructions
  and hotel standard.
• Flexibility and reliability.

What's in it for you?

• Holiday allowance starting at 20
  days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to
  your salary every month.
• Professional, award winning
  learning and development opportunities from day one.
• Fantastic recommend a friend and
  family bonus scheme worth up to £600.
• Enhanced paid maternity leave
  & paternity leave.
• 50% off on food and 25% off on
  beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at
  Red Carnation Hotels worldwide.
• Two paid volunteering days each
  year, because we care about our community.
• Access to immediate Employee
  Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events
  every month and hotel-based incentives (Employee of the Month / Manager of the
  Quarter).
• Social and team building events
  per hotel.
• Global Employee Appreciation
  Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and
  dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer.
We celebrate diversity and are committed to creating an inclusive environment
for all employees.

We electronically scan and store a copy of your
passport/visa and/or ID card to gain a clear indication of the authenticity of
the document and establish the ‘Right to Work’ in the UK.