Room Attendant

Hilton Worldwide, Inc.; Burton upon Trent; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading global hospitality company is seeking a Room Attendant to join their team at Hilton St. George’s Park. This part-time role involves cleaning guest rooms, managing requests, and ensuring a high level of customer service. Candidates should be committed, flexible, and able to work both independently and in teams. The position offers a competitive hourly rate and numerous employee perks, including free meals while on duty.

Benefits

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program: discounted hotel nights

Discounts on high street via Perks at Work

Holiday: 28 days including bank holidays

Discounted dental and health cover

Free Parking

Subsidised Taxi Scheme

Guest Experience Day after probation

Qualifications

• Committed to delivering high levels of customer service.
• Ability to work on their own or in teams.
• Flexible and reliable.

Responsibilities

• Clean guest bedrooms and bathrooms.
• Vacuum rooms and corridors.
• Change and replenish bed linen, towels and guest amenities.
• Undertake regular deep cleaning tasks.
• Restock and maintain trolley on a daily basis.
• Report missing or damaged items to the Housekeeping Supervisor.
• Ensure all equipment is in working condition.
• Be environmentally aware and dispose of waste accordingly.
• Manage guest requests efficiently.
• Comply with hotel security and health regulations.
• Carry out lost property procedures.
• Assist other departments and maintain good working relationships.

Job description

Job Title

Room Attendant (HOT0BX5P)

Work Location

Hilton St. George’s Park, Newborough Road, Needwood, Burton Upon Trent, DE13 9PD

Overview

Kick start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property is the home of 28 English Football Teams and offers the opportunity to work for Hilton, a leader in global hospitality. Be part of a high performing team, creating a home from home for leisure guests, world class sport teams and corporate clients.

We offer 228 contemporary bedrooms with dining and beverage options including the Crossbar, Restaurant and Coffee Lounge (serving Starbucks). There are high quality meeting and events spaces, a Spa and fitness facilities, and extensive outdoor football facilities on site.

Please note this is a part time role, working 24 hours a week.

What we offer

• Hourly Rate of £12.39
• Free and healthy meals when on duty
• Grow your Career with Personal Development programmes
• A chance to make a difference through Corporate Responsibility programmes – Find out what and how we are doing at https://cr.hilton.com
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounts on high street via Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Members’ areas

Role Responsibilities

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on a daily basis
• Report missing or damaged items to the Housekeeping Supervisor and ensure items are replaced or repaired to create an uninterrupted stay for the guest
• Ensure all equipment inside and around guest rooms and work areas is in working condition
• Be environmentally aware and dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments and maintain good working relationships

What we are looking for

• Committed to delivering high levels of customer service
• Ability to work on their own or in teams
• Flexible and reliable

Every job makes the stay.

At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests, and behind every job there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.