Robotics Field Service Technician (80% Travel)

Stryker; North East; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading medical technology company is seeking a Mako Field Service Technician in North UK & Scotland. This role involves providing on-site technical support for Mako robotic systems, focusing on installations, repairs, and maintenance. Ideal candidates will have a Bachelor’s in Engineering, good problem-solving skills, and a customer-oriented approach. This position requires significant travel (80%), emphasizing the need for effective time management and leadership skills to ensure all services meet high-quality standards.

Qualifications

• Bachelor’s degree in Engineering or equivalent experience required.
• Familiarity with robotics or complex capital equipment preferred.
• Proficient in Microsoft Office and Windows OS.

Responsibilities

• Provide on-site technical support and customer service.
• Install, repair, maintain, and test Mako robotic systems.
• Troubleshoot operational issues in the field.
• Document service activities and complete service reports.

Skills

Analytical skills

Time-management

Leadership

Customer service orientation

Problem-solving

Education

Bachelor’s degree in Engineering or equivalent experience

Tools

Microsoft Office

Windows operating systems

Job description

A leading medical technology company is seeking a Mako Field Service Technician in North UK & Scotland. This role involves providing on-site technical support for Mako robotic systems, focusing on installations, repairs, and maintenance. Ideal candidates will have a Bachelor’s in Engineering, good problem-solving skills, and a customer-oriented approach. This position requires significant travel (80%), emphasizing the need for effective time management and leadership skills to ensure all services meet high-quality standards.