Roadside Technician - Shepherd's Bush

Rac Motoring Services; City Of London; On-site; GBP 40,000; Full time

Job summary

A leading roadside assistance provider in London seeks a Roadside Technician to deliver mechanical repairs and diagnostics. You'll handle flat batteries, tyre changes, and more, providing excellent service to members. The role offers a base pay of £40,000 with an OTE of £60,000, plus benefits like generous holidays and vehicle options. You will need a Level 2 maintenance qualification and a UK driving licence. Join a team trusted by over 15 million members with a strong support system for your career development.

Benefits

Competitive base salary

Colleague share scheme

Free breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension contributions

Wellbeing support

Exclusive discounts

Qualifications

• Proven technical, electrical, and diagnostic experience.
• Ability to deliver expert mechanical repairs.
• Calm under pressure and confident in problem-solving.

Responsibilities

• Deliver mechanical roadside repair and vehicle diagnostics across the UK.
• Provide solutions for flat batteries or tyre changes.
• Maintain and operate RAC van with fuel card and essential tools.

Skills

Technical and diagnostic experience

Customer-focused approach

Full UK driving licence

Education

Level 2 light vehicle maintenance qualification

Tools

Diagnostic kit

Essential tools

Job description

Job Overview

As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault‑finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside.

No CV required when you apply – it's easier than ever to start your journey with us.

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer-focused approach
• A full UK driving licence

Responsibilities

• Deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK.
• Provide quick, confident solutions such as flat battery, tyre change, or complex fault‑finding.
• Maintain and operate own RAC van, fuel card, uniform, diagnostic kit and essential tools.
• Provide reassurance to members and maintain a customer‑focused service.

Benefits & Compensation

• Strong base pay - £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal
• £40,000 (inclusive of London Weighting Allowance) + OTE of £60,000 – Permanent NEW
• Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.

What We’re Looking For

You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft. You thrive on variety; one moment it's fault diagnostics, the next it's a flat tyre or battery – no two jobs are the same. You'll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done. You will be trusted to think on your feet and make the right call for each customer.

Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.