Roadside Technician - London and Greater London

Rac Motoring Services; Goudhurst; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading roadside assistance provider in the UK is seeking a Roadside Technician to deliver expert mechanical roadside repair and diagnostics. You will work from home, providing vital support to members with quick and effective solutions during emergencies. The role requires a customer-focused approach and A Level 2 light vehicle maintenance qualification. Offering a strong base pay of £35,000, with an OTE of £60,000, this position includes exceptional benefits such as generous holidays, pension contributions, and ongoing career support.

Benefits

Share in our success – colleague share scheme

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays – 23 days plus bank holidays

Pension & life cover

Wellbeing support

Exclusive discounts on tools, tech, holidays

Qualifications

• Proven technical, electrical, and diagnostic experience.
• Full UK driving licence.

Responsibilities

• Deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support.
• Provide quick, confident solutions and reassurance during breakdowns.
• Start and finish your day at home, tackling challenges head-on.

Skills

Customer-focused approach

Education

A Level 2 light vehicle maintenance qualification (or equivalent)

Job description

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience
• A customer‑focused approach
• Full UK driving licence

Job Overview

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and finish your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

Benefits

• Strong base pay – £35,000 with realistic OTE of £60,000
• Top‑performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – colleague share scheme for free
• Free RAC Ultimate breakdown cover from your first day
• Car salary sacrifice scheme – includes electric vehicle options (after 12 months)
• Generous holidays – 23 days plus bank holidays, rising to 25 with service
• Pension & life cover – up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal

What We’re Looking For

• More than a mechanic – a problem solver, people person, and proud ambassador for the RAC
• Calm under pressure, confident in your craft
• Thrive on variety – fault diagnostics, flat tyre, battery, etc.
• Equipped and ready for every call‑out, with tools, tech, and support
• Think on your feet and make the right call for each customer

Why RAC?

For more than 128 years, we’ve kept drivers moving, and today we’re trusted by over 15 million members. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.