Road Freight Operator

Red Recruits; Sutton Coldfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Road Freight Operator to manage UK-Europe road consignments from booking to delivery. The ideal candidate has proven experience in road freight operations and excellent customer service skills. This role offers an opportunity to work with a dynamic team and contribute to efficient logistics management while maintaining compliance with regulations.

Qualifications

• Proven road freight operations experience covering both imports and exports.
• Background in a freight forwarder or transport/logistics environment.
• Confident using TMS/freight systems.

Responsibilities

• Manage import and export road consignments across Europe from booking to delivery.
• Track and trace shipments, resolving delays or exceptions proactively.
• Prepare accurate paperwork and check charges prior to invoicing.

Skills

Road freight experience

Customer service skills

Stakeholder management

Administrative accuracy

Tools

TMS/freight systems

MS Office

Job description

Road Freight Operator - Basildon, Tamworth and Manchester

Essential: Road freight experience (imports and exports)

Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.

What you will do

• Manage import and export road consignments across Europe from booking to delivery.
• Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.
• Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.
• Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.
• Handle general administration: PODs, invoicing, filing and timely responses to queries.
• Liaise with clients to understand requirements and propose effective road solutions.
• Maintain compliance with customs, transport and safety regulations; keep up to date with any changes.

About you

• Proven road freight operations experience covering both imports and exports (essential).
• Background in a freight forwarder or transport/logistics environment.
• Confident using TMS/freight systems and MS Office.
• Clear communicator with strong customer service skills and stakeholder management.
• High attention to detail with solid administrative accuracy.

Apply / Recommend

If you have relevant experience, please get in touch today. You can also refer someone suitable.

Emails: [e-mail]

T: 01376 503567 | 0203 906 6020

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Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.