RM Medicines Pharmacy Assistant | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A prominent healthcare organization in Greater London is seeking a Pharmacy Assistant to provide outpatient pharmacy services and improve patient lives. The role involves labeling and dispensing medicines, assisting with administrative duties, and ensuring excellent customer service. Candidates with community pharmacy experience are encouraged to apply. This position offers opportunities for training and development in an esteemed cancer treatment institute.

Benefits

RM Medicines Reward Scheme

GPhC registration fees reimbursed

Online GP services

Eye test reimbursement

Cycle to work scheme

Interest-free season ticket loan

Blue Light Card discounts

Qualifications

• Enthusiastic individual passionate about improving patient lives.
• Ability to accurately and safely dispense medicines under supervision.
• Excellent communication skills for dealing with pharmacy queries.

Responsibilities

• Label and dispense medicines accurately and timely.
• Assist with administrative duties and over-the-counter sales.
• Work with customers to address inquiries and needs.

Skills

Community pharmacy experience

Customer service skills

Attention to detail

Job description

Overview

An exciting opportunity has arisen for an enthusiastic individual to join RM Medicines as a Pharmacy Assistant who is passionate about improving the lives of patients with cancer. RM Medicines is a wholly owned subsidiary, created by The Royal Marsden NHS Foundation Trust to provide outpatient pharmacy services, focused on ensuring efficient and safe supply of medicines to patients.

Individuals recruited to the RM Medicines team will be supported to provide expert care to oncology patients and will benefit from training and the learning experiences of working closely with an institute providing outstanding, leading-edge treatment to cancer patients. This post would suit a candidate with community pharmacy experience wishing to make a change into the hospital environment, for which appropriate training will be provided.

Note: It is not possible for RM Medicines to provide sponsorship for this role. Right to work in the UK is required.

Responsibilities

• To accurately, safely and in a timely fashion, label and dispense medicines under the supervision of a registered pharmacy professional following pharmacy procedures.
• To assist with general administrative duties including receiving prescriptions from patients and staff and over the counter sales of pharmacy medicines under the supervision of the pharmacist, when required.
• To work with customers in a polite and efficient manner—face to face, over the phone, or by electronic methods—to deal with enquiries of a routine nature from a wide range of staff groups, referring appropriate queries to the relevant member of the pharmacy team. Taking orders and responding to customer needs and queries within the limits of knowledge, responsibilities and legal requirements.
• To dispense medicines for patients under the general direction of a Pharmacy Technician or Pharmacist, including the supply of controlled drugs, ensuring maintenance of associated records, in accordance with standard operating procedure.

About RM Medicines and the Royal Marsden

RM Medicines has been set up by the Royal Marsden NHS Foundation Trust, as a separate entity to provide outpatient pharmacy services, focused on ensuring efficient and safe supply of medicines to their patients.

The Royal Marsden is a specialist cancer hospital and, together with its principal academic partner, the Institute of Cancer Research, they are ranked in the top five cancer centres in the world for the impact of their research. It is a centre of excellence with an international reputation for ground-breaking research and pioneering the very latest in cancer treatments and technologies, as well as specialising in cancer diagnosis and education.

Development and Training

Individuls recruited to the RM Medicines team will be supported with a bespoke induction plan including a BOPA Cancer introductory course, to be able to provide expert care to oncology patients in the Outpatient Pharmacy setting. If you are interested in career development, there are a wide range of opportunities for you to develop your skills and experience internally and with external courses dependent on previous experience and on successful completion of the probationary period.

Benefits

• RM Medicines Reward Scheme
• GPhC registration fees reimbursed
• Online GP
• Eye test re-imbursement
• Cycle to work scheme
• Interest-free season ticket loan
• Blue Light Card discounts

Requirements and Additional Information

• RMM employees are responsible for liaising with various members of the pharmacy team, ward staff and patients when solving supply problems and ensuring the best service to patients and customers.
• Maintain standards of safety, tidiness and cleanliness within the department in accordance with COSHH and Health and Safety regulations.
• Be responsible for reading, understanding and following all appropriate Standard Operating Procedures (SOPs) applicable to their role.
• Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures.
• Maintain effective stock control including performing counts, monitoring storage conditions, ensuring stock is rotated and checking items have not exceeded their expiry date. Report any discrepancies to the Store Manager.
• Evaluate the suitability of returned medicines for re-use in line with Falsified Medicines Directive (FMD) by comparing against documented criteria. Either credit stock to original issue point on the pharmacy computer system and return to appropriate location or if to be discarded, ensure waste is processed correctly according to local procedures.
• Participate in educational programmes offered to staff, as required.
• Commit to flexible working patterns (late evenings, weekends & bank holidays) to meet the needs of the patients and service.

Right to work in the UK is required. Note that RM Medicines cannot provide sponsorship for this role.

Closing date

This advert closes on Friday 19 Sep 2025.