RevOps Director

PEI Group; City Of London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A business intelligence company in London is seeking a Revenue Operations Director to lead all aspects of revenue lifecycle management. The successful candidate will work closely with executive leadership to develop revenue growth strategies and oversee sales, marketing, and customer success teams. Essential qualifications include over 8 years of experience in a high-growth SaaS environment, expertise in CRM and marketing tools, and strong leadership capabilities. This role offers flexible working arrangements.

Benefits

Flexible working arrangements

Inclusive work culture

Qualifications

• 8+ years in revenue or sales operations in a $100M+ SaaS environment.
• Track record in driving operational efficiencies and revenue growth.
• Experience with CRM and marketing automation tools.

Responsibilities

• Oversee revenue operations including sales and marketing alignment.
• Develop and implement revenue growth strategies with leadership.
• Lead revenue forecasting and reporting efforts.

Skills

Leadership

Change Management

Data Analysis

Team Development

Tools

Salesforce

MS Dynamics

Marketo

HubSpot

Job description

About The Role

The Revenue Operations Director will be responsible for overseeing and optimising all aspects of the revenue lifecycle, including sales strategy, marketing operations, and customer success. You will work closely with leadership to streamline cross‑functional processes, implement scalable systems, and ensure the alignment of teams to drive revenue growth. Your data‑driven approach will be instrumental in shaping and executing strategic initiatives, improving forecasting accuracy, and optimising sales performance.

Revenue Strategy and Operations Leadership

• Lead and manage the end‑to‑end revenue operations function, overseeing sales, marketing, and customer engagement teams to drive growth.
• Partner with executive leadership to develop and execute revenue growth strategies.
• Identify opportunities for operational improvements, automation, and efficiency across the entire revenue cycle.

Sales & Marketing Alignment

• Ensure seamless collaboration between Sales, Marketing, and Customer Engagement teams to optimise lead generation, pipeline management, and customer retention.
• Develop and implement processes that ensure efficient lead handoff from Marketing to Sales.
• Oversee the lead‑to‑cash process, ensuring accurate data and efficient workflows.

Data & Analytics

• Own the development and maintenance of key revenue metrics and KPIs (e.g., CAC, LTV, NRR, churn rate, sales cycle length, quota attainment).
• Use data to drive business decisions, providing actionable insights to improve sales strategies, marketing campaigns, and customer success initiatives.
• Build and maintain advanced sales forecasting models to improve visibility and ensure alignment with business goals.

Systems & Technology

• Manage and optimise the CRM platform and other revenue‑related systems to ensure accurate data capture, reporting, and analytics.
• Work with IT and product teams to ensure integrations between CRM, marketing automation, and other tools used across revenue functions.
• Evaluate, implement, and maintain tools that enhance revenue operations, including sales enablement, forecasting, and analytics platforms.

Process Optimisation & Automation

• Develop, standardise, and document processes across the revenue lifecycle to drive operational excellence and scalability.
• Implement and oversee automation tools to reduce manual work and improve process efficiency.
• Monitor and continuously improve the performance of sales and marketing systems, ensuring they evolve with business needs.

Revenue Forecasting & Reporting

• Lead the development of accurate revenue forecasts, collaborating with sales leadership and other departments.
• Ensure high‑quality and timely reporting for the executive team, including performance dashboards, sales performance reviews, and business insights.
• Identify risks and opportunities within the forecast and recommend corrective actions to meet revenue targets.

Team Development & Leadership

• Manage and mentor a team of revenue operations professionals, including analysts, system administrators, and other customer success staff.
• Foster a culture of collaboration, continuous improvement, and data‑driven decision‑making within the RevOps team.
• Collaborate with HR to define key performance metrics and provide ongoing coaching and feedback to RevOps team members.

About You

Experience

• 8+ years of experience in revenue operations, sales operations, or related roles in a high‑growth SaaS environment.
• Proven track record of driving operational efficiencies and supporting revenue growth at scale in a $100M+ revenue SaaS business.
• Experience leading and managing cross‑functional teams, with an ability to collaborate across Sales, Marketing, and Customer Success.
• Strong experience with CRM platforms (e.g., MS Dynamics, Salesforce) and marketing automation tools (e.g., Marketo, HubSpot).
• Demonstrated success in sales forecasting, analytics, and managing revenue KPIs.

Skills and Competencies

• Strong leadership skills with experience managing cross‑functional teams and developing team members.
• Strong change‑management and process‑adoption capability.
• Commercial judgment around discounting, pipeline, packaging, and renewal levers.
• Expertise in leveraging data and analytics to make informed business decisions.
• Ability to build, optimise, and scale processes that align revenue operations with business goals.
• Deep knowledge of sales and marketing technology stacks, including CRM, reporting tools, and automation platforms.
• Strong business acumen with the ability to think strategically and align revenue operations with overall business objectives.
• Excellent communication skills with the ability to translate complex data and insights into actionable business recommendations.
• Comfortable leading change in a fast‑paced, dynamic environment and driving the adoption of new processes and tools.

About Us

Who we are

PEI Group is a subscriber‑focused business intelligence company. With our multi‑talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

What we do

PEI Group provides industry‑leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client‑communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.

At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.

PEI Group supports flexible working arrangements, and we welcome career returners.