Revenue Operations Manager

Trade Recruit; Peterborough; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading education SaaS company based in Peterborough is seeking a Revenue Operations Manager to oversee CRM systems and optimize business processes. The role requires expertise in managing databases like HubSpot, leadership, and cross-departmental collaboration. Join a dynamic team to drive operational efficiency and support company growth. Competitive salary between £50,000 - £65,000 offered, along with excellent perks and a supportive company culture.

Benefits

Competitive salary

Professional development opportunities

Health & Wellbeing Programme

On-Site Gym Access

Company Pension Scheme

Free On-Site Parking

Company events and team-building activities

Qualifications

• Proven experience in building and scaling CRM systems within SaaS.
• Strong track record of implementing Revenue Operations frameworks.
• Collaborative approach with ability to influence cross-departmental teams.

Responsibilities

• Design and manage CRM architecture.
• Lead the implementation of CRM systems across teams.
• Develop documentation and streamline processes.

Skills

CRM management

Data analysis

Leadership

Process optimization

Cross-functional collaboration

Tools

HubSpot

Entrepot

Job description

Overview

Revenue Operations Manager - Trade Mastermind

Location: Peterborough

Salary Range: £50,000 - £65,000 per annum

About the Role

Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills.

Responsibilities

• Operating Model & CRM Architecture: Design, manage, and optimise Trade Mastermind's CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance.
• Implement & Enable: Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks.
• Process & SOPs: Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures.
• Data, Reporting & Governance: Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation.
• Cross-Functional Enablement: Partner with the VP of Experience, Sales/CRO (Carmine), CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows.
• Continuous Optimisation: Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed.

Desired Experience & Profile

• Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses.
• Strong track record of implementing RevOps frameworks—deal stages, automation, reporting, and inter-departmental alignment.
• Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption.
• Data-first thinker—comfortable building dashboards, monitoring accuracy, and establishing governance.
• Hands-on, scrappy, and builder-minded—willing to get in the weeds but also lift to strategic oversight.
• Collaborative and communicative—able to influence across Sales, CX, Finance, and executive leadership.

What We Offer

• Competitive salary: £50,000 - £65,000 basic salary.
• Continuous professional development with a clear pathway for progression.
• A fast-paced, entrepreneurial environment with a high-performance culture.
• Opportunity to work with a nationally recognised brand that delivers tangible business results.
• Company Equipment Provided - Everything you need to succeed
• Tailored Training & Development - Aligned with your personal career goals
• Vibrant Company Culture - Join a motivated, passionate and supportive team
• Company Events - Regular team-building and social occasions
• Health & Wellbeing Programme - Designed to support your physical and mental wellbeing
• Modern Office Environment - High-spec facilities designed to foster productivity
• Free On-Site Parking - Convenience for all staff
• Sponsored Development Opportunities - Courses and qualifications funded for your progression
• On-Site Gym Access - Stay active at work
• Canteen with Subsidised Food Options - Fresh, affordable meals and snacks
• Company Pension Scheme - Secure your long-term financial wellbeing
• Opportunity to be part of a business reshaping the construction sector

Trade Mastermind Style — Why It\'s Exciting

You\'ll be joining at a pivotal moment. We\'ve outgrown verbal-only operations. We\'re ready to architect our future. You\'ll own the systems—the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine.

We\'re a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact—this is the place for you