Revenue Manager Saga Travel Group

Saga Group; Folkestone; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading travel organization in Folkestone is seeking a Revenue Manager to optimize pricing strategies and enhance profitability across their travel products. The role involves collaborating with various teams to deliver customer-driven strategies and maintaining a customer-first philosophy. Candidates should possess strong analytical skills and experience in a fast-paced environment. This hybrid role requires presence in the Folkestone office three days a week, providing a competitive salary and comprehensive benefits package.

Benefits

25 days holiday + bank holidays

Pension scheme matched up to 10%

Life assurance policy

Wellbeing programme

Colleague discounts

Enhanced maternity and paternity leave

Qualifications

• Strong understanding of pricing and margin protection.
• Ability to interpret data and make informed decisions.
• Skilled at managing deadlines under pressure.

Responsibilities

• Develop and manage pricing strategies to maximize revenue.
• Monitor trading performance and adjust strategies as needed.
• Provide insights and performance updates to stakeholders.

Skills

Numerical proficiency

Analytical skills

Interpersonal skills

Excel expertise

Customer-first approach

Tools

Revenue management systems

Job description

Revenue Manager - Saga Travel Group

Salary £35,000 - £45,000 per annum, depending on experience

FT - 35 hours per week

Permanent

Hybrid role - 3 in-office days a week, in Enbrook Park, Folkestone.

Our Market Performance team is currently seeking a Revenue Manager to play a key role in driving the commercial success of our Travel products.

You’ll help shape data-driven pricing strategies, monitor sales performance, and optimise revenue and profitability across our portfolio. Working closely with Product, Marketing, Sales, and Studio teams, you’ll ensure our products are positioned competitively and communicated clearly to customers.

This role is ideal for someone motivated by doing the right thing for our customers, someone who can balance commercial needs with fairness, integrity, and a strong understanding of what delivers real value; you’ll be hands‑on with pricing, offers, and campaign influence, building strong relationships whilst working cross-functionally to shape key decisions.

This is a unique opportunity to drive meaningful change in product development, price points, and customer value. While experience in Travel or Hospitality is beneficial, we also welcome applicants from sectors that share our fast‑paced, 24/7 operational environment and customer‑first mindset.

This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.

Role Responsibility

• Develop and manage pricing strategies to maximise revenue and profitability across assigned products.
• Monitor trading performance and forecast key metrics, adjusting pricing and promotions to meet commercial targets.
• Analyse sales trends, capacity and competitor activity to identify risks, opportunities and areas for optimisation.
• Collaborate with Marketing, Studio and Product teams to shape effective promotional plans and clear revenue messaging.
• Provide timely insight and performance updates to senior stakeholders, highlighting opportunities and challenges.
• Support Sales teams with clear, customer‑focused pricing information and revenue communication.
• Lead the creation and management of product and offer lists for promotional activity in line with trading strategy.
• Champion opportunities to improve commercial efficiency, profit and customer value.
• Contribute to achieving revenue, load factor and passenger targets across your product range.

The Ideal Candidate

• Strong understanding of pricing, discounting, and margin protection, with the ability to balance commercial needs and customer fairness.
• Highly numerate with strong analytical and problem‑solving skills, able to interpret data, spot trend­s and make confident, informed decisions.
• Skilled at managing deadlines and working under pressure while maintaining accuracy and attention to detail.
• Excellent communicator with strong interpersonal and influencing skills, able to build relationships across multiple teams.
• Comfortable owning targets and objectives, and able to stay focused on priorities in a fast‑paced environment.
• Confident using Excel and reservation or revenue management systems.
• A customer‑first approach, ensuring decisions reflect both customer value and commercial balance.
• Experience in the Travel/ Hospitality sectors is ideal, though we welcome candidates from other sectors with similar 24/7 operational demands.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special.

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.

Benefits available to all colleagues

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high‑quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the most‑trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK's Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age‑Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.