Retail Travel Advisor

TUI Group; Plympton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading travel company in Plympton seeks a Travel Advisor to create unforgettable holiday experiences and inspire customers. The role offers a dynamic work environment with shifts that include evenings and weekends. Ideal candidates will be driven to achieve sales targets and engage with customers effectively. Competitive pay and numerous benefits are provided.

Benefits

Starting salary of £12.58 per hour

Commission scheme for exceeding targets

Holiday benefits and discounts

Pension scheme and life assurance

Investment in development and career progression

Qualifications

• Ability to exceed sales targets and provide exceptional customer service.
• Experience in a retail environment is advantageous.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Inspire customers and colleagues with your passion.
• Resolve questions or complaints confidently.
• Receive training on various systems to enhance customer experiences.

Skills

Sales objectives achievement

Customer engagement

Problem solving

Passion for travel

Job description

TUI

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Plympton store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• TUI offers much more than just starting salary of £12.58 per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.