Retail Team Leader – Fashion, Home & Beauty

M&S; Winchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK retailer in Winchester is seeking a Team Manager to drive customer service and sales performance. You will inspire and coach your team on the shop floor, ensuring exceptional service and operational excellence. The ideal candidate will possess strong leadership skills and a deep understanding of retail dynamics to foster a high-performance culture. This position involves working collaboratively across teams to implement business strategies and transformation initiatives while maintaining a focus on customer needs.

Benefits

Flexible working options

Career development opportunities

Employee discount scheme

Qualifications

• Proven ability to lead and inspire a team.
• Strong understanding of retail operations and KPIs.
• Good knowledge of visual merchandising principles.

Responsibilities

• Lead the team to deliver excellent customer service.
• Drive sales and commercial results by owning your department.
• Support team development through coaching and performance management.

Skills

Leadership

Customer Service Excellence

Change Management

Commercial Awareness

Data-Driven Decision Making

Flexibility

Team Development

Job description

A leading UK retailer in Winchester is seeking a Team Manager to drive customer service and sales performance. You will inspire and coach your team on the shop floor, ensuring exceptional service and operational excellence. The ideal candidate will possess strong leadership skills and a deep understanding of retail dynamics to foster a high-performance culture. This position involves working collaboratively across teams to implement business strategies and transformation initiatives while maintaining a focus on customer needs.