Retail Team Leader - Ethical Beauty

The Body Shop; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading ethical beauty brand is seeking a Team Leader in Greater London to support store management by driving sales and maintaining exceptional customer experiences. The ideal candidate will have experience in customer service and a passion for beauty. Responsibilities include coaching team members, managing sales trends, and performing operational tasks. This role offers an opportunity to be a part of a company committed to positive impact while upholding its values.

Qualifications

• Experience working in customer service and genuine passion for beauty.
• Demonstrated ability to communicate effectively.
• Strong relationship skills to build rapport with customers.

Responsibilities

• Support the store management team in driving sales and profits.
• Coach Customer Consultants to enhance customer service standards.
• Perform opening and closing procedures for the store.

Skills

Customer service experience

Communication and listening skills

Interpersonal skills

Positive mindset

Multitasking and time management

Job description

A leading ethical beauty brand is seeking a Team Leader in Greater London to support store management by driving sales and maintaining exceptional customer experiences. The ideal candidate will have experience in customer service and a passion for beauty. Responsibilities include coaching team members, managing sales trends, and performing operational tasks. This role offers an opportunity to be a part of a company committed to positive impact while upholding its values.