Retail Supervisor: Lead Team & Service Excellence

Compass Group; Stratford-on-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering provider in Stratford-on-Avon is looking for a dedicated Retail Supervisor to oversee operations in Eurest. The ideal candidate will have prior experience supervising teams, excellent communication skills, and a focus on customer service. This full-time role, contracted to 37.5 hours per week, includes responsibilities such as managing stock, supervising staff, and maintaining hygiene standards. Join us to contribute to a dynamic working environment that values diversity and teamwork.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking orders and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Supervising frontline teams

Good communication skills

Customer Service focus

Team player

Ability to work under pressure

Job description

A leading catering provider in Stratford-on-Avon is looking for a dedicated Retail Supervisor to oversee operations in Eurest. The ideal candidate will have prior experience supervising teams, excellent communication skills, and a focus on customer service. This full-time role, contracted to 37.5 hours per week, includes responsibilities such as managing stock, supervising staff, and maintaining hygiene standards. Join us to contribute to a dynamic working environment that values diversity and teamwork.