Retail Supervisor – Lead & Inspire High-Performing Team

Pandora; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading jewelry brand in Aberdeen City is seeking a passionate Supervisor to lead retail operations and inspire a high-performing team. You will drive sales, enhance customer experiences, and maintain daily store operations. The ideal candidate has experience with retail and exemplifies company values. This role offers competitive pay, monthly bonuses, and generous employee benefits, including discounts and career progression opportunities.

Benefits

Competitive Pay

Monthly Bonus Scheme (10‑20%)

Generous Employee Discount

Annual Jewellery Uniform Allowance

Career progression opportunities

Qualifications

• Proven experience in driving sales and profitability.
• A passion for driving a culture of exemplary customer service.
• Strong communication skills to coach a high performing team.

Responsibilities

• Oversee the retail operations and motivate the sales team.
• Drive exceptional customer service and achieve sales targets.
• Handle escalated complaints with professionalism.

Skills

Sales and profitability

Customer service

Team coaching

Communication

Adaptability

Job description

A leading jewelry brand in Aberdeen City is seeking a passionate Supervisor to lead retail operations and inspire a high-performing team. You will drive sales, enhance customer experiences, and maintain daily store operations. The ideal candidate has experience with retail and exemplifies company values. This role offers competitive pay, monthly bonuses, and generous employee benefits, including discounts and career progression opportunities.