Retail Supervisor (30 hrs)

Deichmann; Peterborough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Peterborough seeks a passionate Retail Supervisor for a part-time position. You will lead the team and ensure exceptional customer service while managing store operations. Ideal candidates have previous supervisory experience and a strong customer service focus. The position offers up to £13.41 per hour plus bonuses.

Benefits

Hourly sales commission

Qualifications

• Passionate about working in a fast-paced retail environment.
• Previous retail and supervisory experience is preferred.
• Strong attention to detail and ability to manage daily tasks.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Deliver exceptional customer service and product recommendations.
• Assist management in achieving sales targets and KPIs.

Skills

Customer service orientation

Supervisory experience

Sales knowledge

Team motivation

Job description

Retail Supervisor (30 hrs), Peterborough

Client:

Deichmann

Location:

Peterborough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c1519357775c

Job Views:

6

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Peterborough store.

You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.

Our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers.

This is a part-time, permanent position, contracted for 30 hours per week. The ideal candidate:

• Has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
• Possesses a positive attitude towards providing exceptional customer service.
• Has previous retail experience, ideally with supervisory experience.

Key Activities:

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completing administrative duties.
• Offer excellent customer service with strong product knowledge.
• Recommend and promote products to increase sales.
• Assist management in achieving sales targets and KPIs.
• Support team members as needed.
• Ensure the store is well merchandised and displays are inviting.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Personal Characteristics:

• Able to follow management instructions.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive attitude.
• Capable of motivating and coaching a team.
• Excellent interpersonal and communication skills.
• Willing to serve all customers.
• Driven to exceed performance targets.
• Methodical with daily tasks, including stock management.
• High attention to detail.
• Flexible to work any day from Monday to Sunday.

Salary:

Up to £13.41 per hour plus non-contractual bonuses.