Retail Supervisor (24 Hours)

FOSSIL; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading watch and accessories retailer in London is seeking individuals to inspire and coach their Sales Associates. You will help create a positive atmosphere and ensure that sales targets are met. The ideal candidate embodies authenticity, grit, and a passion for outstanding customer service, while contributing to a diverse and inclusive workplace.

Benefits

Bonus scheme

Discount on licensed and Fossil brands

31 days paid holidays and volunteer days

Free watch after 3 months

Wellbeing package

Pension

Qualifications

• Ability to coach, motivate, and inspire team members.
• Strong commitment to delivering exceptional guest experiences.
• Self-motivated and able to work collaboratively.

Responsibilities

• Support Sales Associates to deliver high customer service.
• Ensure a pleasant working atmosphere for the team.
• Achieve sales goals through effective coaching.

Skills

Can-do attitude

Passion for guest experience

Collaborative

Continuous learner

Job description

Fossil is on a mission to create great watches, jewelry, handbags, small leather goods and wearables by investing in technology and long-term value creation. We do this by living into our core values - Authenticity, Grit, Curiosity, Humor, and Impact - each and every day, continually powered by purpose and our people. We thrive on diversity, innovation, uniqueness, and inclusion. Will you join us? Our supervisors will make an impact by focusing on giving coaching and feedback in the moment to motivate and encourage our Sales Associates to provide a high level of customer service in store. You will help to ensure that the day-to-day business is carried out in a pleasant working atmosphere and the sales goals are achieved.

We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What's next? Sense of Humor, we don't take ourselves too seriously. Yeah, seriously. Making an Impact, we go big. We perform. We make a difference.

Who you are

• A can-do attitude, ready to coach, motivate and inspire team members
• Passion for upholding an exceptional internal and external guest experience
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex

What we offer

We provide in-depth product knowledge training, making you a connoisseur of all things Fossil, and we also have some other great benefits:

• Bonus scheme
• Discount on licensed and Fossil brands
• 31 days paid holidays and volunteer days
• Free watch after 3 months, and on your Fossil Birthday
• Wellbeing package
• Pension

At Fossil, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are an Equal Employment Opportunity Employer dedicated to a policy of nondiscrimination in all employment practices without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex and sexual orientation. Anyone requiring special accommodations to our application process please email [e-mail] and we will assist you.