Retail Supervisor

Screwfix Direct; Beverley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail company in the United Kingdom is seeking an experienced team leader and supervisor to enhance customer service and store operations. This full-time role entails hosting responsibilities, overseeing cash management, and ensuring a cohesive team dynamic. The company offers an excellent training program, a competitive salary, 28 days of annual leave, and a robust pension scheme, fostering a supportive environment that promotes career growth and work-life balance.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

20% discount with Screwfix and B&Q

Discounted healthcare

Training and development opportunities

Qualifications

• Experienced supervisor or duty manager managing a team in a fast-paced environment.
• Adept at providing exceptional customer service and driving sales.
• Reliable, honest, friendly, and eager to learn.

Responsibilities

• Host and lead by example for the team in store.
• Ensure smooth operations related to cash reconciliations and stock management.
• Work effectively with the team to maintain store standards.

Skills

Customer service skills

Team leadership

Flexibility

Job description

Responsibilities

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard.

Overview / About the role

Full time NEW You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! This is a fixed-term opportunity until October 2026 Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm).

Employment details & Benefits

• Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We'll also help you be the best you can be, with excellent training and ongoing development.