Retail Store Manager

JG Foods t/a Grape Tree; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Reading is seeking an enthusiastic Retail Store Manager to oversee operations and provide exceptional customer service. The role involves managing stock control, ensuring cleanliness, and leading a team to create a welcoming shopping environment. Candidates should have strong customer service skills and retail experience. This is a full-time position requiring flexibility to work weekdays and weekends.

Qualifications

• Proven ability to provide excellent customer service, ideally in food retail.
• Experience in cash handling and supervising staff.
• Strong organisational skills and a practical mindset.

Responsibilities

• Manage stock control including ordering and deliveries.
• Provide the highest standard of customer service.
• Ensure cleanliness and hygiene standards are maintained.

Skills

Customer service excellence

Cash handling skills

Staff supervision

Organisational skills

Job description

Overview

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our READING store. You will be reporting to the Retail Operations Manager and typically your duties will include providing fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

Responsibilities

• Strong understanding of stock control i.e. ordering goods, dealing with deliveries and banking monies
• Be a hands on manager
• Operate the till in accordance with the company instructions
• Provide highest possible standard of customer service
• Ensure that the shelves are well filled/stocked and faced up at all times
• Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the use by date and advise management of any Best before issues
• Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store
• Observe company rules at all times and report any breach of company rules witnessed
• Ensure all staff fully cooperate to ensure the smooth running of the store

Qualifications

• Ability to provide excellent customer service, ideally with experience in food retail
• Good cash handling skills
• Excellent staff supervision and organisational skills
• Organised & practically minded, be able to roll your sleeves up and get stuck in
• You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

Work Week & Availability

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets.

How to Apply

If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today