Retail Store Manager - Lead High-Performance Team

BT Group; Epsom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading telecommunications provider is looking for a Retail Store Manager in Epsom. You will inspire and manage a large team to achieve excellent customer service while driving revenue. Key responsibilities include leading your team, communicating with stakeholders, and developing a high-performance culture. The ideal candidate will have proven leadership skills and a proactive mindset. This position offers various perks and the chance to be part of a dynamic team that values flexibility and support.

Benefits

Significant earning potential through commission

24 / 7 access to an online GP

Market-leading paid carer’s leave

Equalized family leave with full and half pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Experience in leading large teams to achieve commercial results.
• Ability to inspire and enhance customer experiences.
• Strong communication skills with stakeholders.

Responsibilities

• Lead team to deliver individual and team objectives.
• Drive revenue along with excellent customer service.
• Foster a performance culture focused on financial and behavioral KPIs.

Skills

Leadership and team management

Customer service excellence

Coaching and developing others

Proactive mindset

Job description

A leading telecommunications provider is looking for a Retail Store Manager in Epsom. You will inspire and manage a large team to achieve excellent customer service while driving revenue. Key responsibilities include leading your team, communicating with stakeholders, and developing a high-performance culture. The ideal candidate will have proven leadership skills and a proactive mindset. This position offers various perks and the chance to be part of a dynamic team that values flexibility and support.