Retail Store Manager

bp; Aberdeen City; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Aberdeen City seeks a Store Manager to lead a diverse team and ensure high standards of customer service and safety. Applicants should have strong leadership skills and a proven track record in managing operational excellence. Responsibilities include overseeing all store operations, ensuring compliance with safety policies, and developing team members for growth. This role offers competitive pay, management bonuses, flexible hours, and career progression opportunities.

Benefits

Management bonus (up to 14.25% of annual salary)

Flexible hours

Career progression

Paid holiday

25% discount on in‑store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista‑style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Experience in leading a diverse team to deliver high-quality customer experience.
• Strong leadership qualities and ability to coach team members.
• Prioritization skills for day-to-day store operations.

Responsibilities

• Lead the team and oversee store operations including the café.
• Ensure compliance with safety and food policies.
• Develop team to achieve customer and operational excellence.
• Maximize financial performance and store efficiency.

Skills

Leadership

Team management

Customer service

Safety compliance

Job description

Store manager

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever‑changing market, supporting our customers with all their needs.

What You Get

• Management bonus (up to 14.25% of annual salary)
• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in‑store goods *exclusions apply
• Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista‑style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here.

What we are looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high‑quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities which they will use to grow and coach their team, whilst demonstrating bp’s beliefs. The ability to prioritise effectively in the day‑to‑day running of the store and maximise the value of the various products and services on offer.

What You Are Responsible For

As a Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations including our Wild Bean Café.

• Ensure that the store operates safely and legally in accordance with bp’s HSSE, food safety and compliance policies and procedures.
• Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
• Maximise the financial performance and all of the KPI’s of the store through store efficiency and productivity.
• Carry out all people related tasks for the store team, including engagement, development, training and recruitment.

How to apply – simply click on apply and have an up‑to‑date CV ready!

You can find out more about bp retail here.