Retail - Store Advisor(Century Golden)

ON RUNNING; City Of London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading sports brand is seeking a Store Advisor in London. This role involves engaging with customers, managing inventory, and supporting community activities. Ideal candidates are sports enthusiasts with strong communication skills and a proactive attitude. Experience in retail is advantageous. Flexible working hours are required, including weekends and holidays.

Qualifications

• Good language expression skills and proactive communication.
• Willingness to learn and explore new areas.
• Basic English communication skills preferred.

Responsibilities

• Familiarize with the brand and interact with customers.
• Adjust product displays and manage inventory.
• Assist in community activities and enhance in-store experiences.

Skills

Customer engagement

Product knowledge

Inventory management

Communication skills

Team spirit

Job description

We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fastest running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company, On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Familiarize yourself with the brand idea and spirit, convey the brand story, and interact with customers proactively to create a passionate and diverse brand experience.
• Familiarize yourself with product knowledge and application scenarios, explore and listen to customers' sports needs, and provide professional solutions for different sports needs.
• Adjust product display according to display standards, including daily replenishment and seasonal adjustments.
• Operate inventory management according to operational standards, including goods receipt, return, inventory, and loss prevention, as well as cash register management and daily review.
• Proactively cooperate with the store manager or deputy manager to complete daily work plans and ensure smooth handovers.
• Establish long-term connections with customers by sharing brand community activities, after-sales service policies, and other ways.
• Support the preparation and reception of On community activities and assist in the smooth execution and enhancement of in-store experiences.
• Proactively propose ideas and optimization suggestions for work, and participate in store meetings to share feedback and achieve store action plan goals with the store manager and team.
• Lead product training, community, display, and online content-related tasks based on store projects.
• Take responsibility for self-growth and development, think proactively, and develop a personal development action plan with the store manager.

Your Story

• You are a sports enthusiast with a certain foundation in sports and a passion for exploring sports.
• You are proactive, optimistic, and full of energy, with a willingness to explore the unknown and learn actively.
• You have good language expression skills and proactive communication skills, enjoy listening, and are willing to help and provide suggestions to others, committed to providing WOW shopping experiences for customers.
• You are willing to accept and give feedback because you recognize it as the foundation and driving force for self-growth.
• You are curious about consumers and the retail industry and willing to explore.
• You can accept the flexible working hours of retail and cooperate with weekend or holiday overtime, with a strong ability to adapt to a fast-paced work environment and withstand pressure.
• You are proactive, have a team spirit, and have relevant retail work experience, especially if you have experience in running teams or product display knowledge and training skills.
• You have basic English communication skills to receive customers, which is preferred.