Retail Security Officer — Safe Store, Flexible Shifts, Great Benefits

Mitie Group plc.; Northgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in the United Kingdom is seeking a Retail Security Officer to ensure a safe and pleasant shopping experience. Responsibilities include delivering exceptional customer service, conducting store patrols, and utilizing CCTV to reduce crime. The ideal candidate should have strong communication skills and ideally hold an SIA licence. This role offers contracted hours with benefits such as paid breaks, uniform, and opportunities for progression and training.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Financial services and retail discounts

Progression and development opportunities

All breaks are paid

Qualifications

• Strong customer service skills to ensure safety while shopping.
• Current SIA licence preferred; training may be provided.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with management and police for crime reduction.

Skills

Customer service

Crime deterrence

Utilizing CCTV

Patrolling

Education

SIA Licence

Full 5-year checkable employment history

Job description

A leading security service provider in the United Kingdom is seeking a Retail Security Officer to ensure a safe and pleasant shopping experience. Responsibilities include delivering exceptional customer service, conducting store patrols, and utilizing CCTV to reduce crime. The ideal candidate should have strong communication skills and ideally hold an SIA licence. This role offers contracted hours with benefits such as paid breaks, uniform, and opportunities for progression and training.