Retail Security Officer

Mitie Group plc.; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management services company in the United Kingdom is seeking a Retail Security Officer who excels in delivering outstanding customer service while ensuring a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV for safety, and deterring crime. The ideal candidate should possess a current SIA licence, or be willing to undergo training. Benefits include annual leave, pension schemes, and development opportunities. This is a full-time role with contracted hours and paid breaks.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Access to financial services and retail discounts

Comprehensive induction and training programme

Paid breaks

Qualifications

• Must have a full 5-year checkable employment history.
• Current SIA licence or willingness to undergo training.
• Ability to work various shifts.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems for crime reduction.

Skills

Exceptional customer service

CCTV operation

Patrolling skills

Education

Current SIA licence

Job description

Pay rate: £14.97 ph Various Shifts (to be discussed at interview). Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided) Vetting It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemesFree uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid