Retail Security Officer

Mitie; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in Mansfield is seeking a Retail Security Officer to ensure a safe shopping environment and deliver exceptional customer service. Responsibilities include conducting patrols, liaising with management, and utilizing CCTV. Candidates should ideally hold a current SIA licence. Benefits include contracted hours, annual leave, and comprehensive training.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Paid breaks

Free uniform supplied

Access to financial services and retail discounts

Qualifications

• Experience in delivering customer service in a retail environment.
• Ability to conduct patrols and maintain a safe environment.
• Full 5-year checkable employment/education history.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to support crime reduction.
• Liaise with store management and police.

Skills

Customer service

Patrolling

CCTV utilization

Education

Current SIA licence or SIA Certificates

Job description

Overview

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid