Retail Security Officer

Mitie; Holyhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Holyhead is seeking a Retail Security Officer. The role involves delivering exceptional customer service while ensuring a safe shopping environment. Preferred candidates will hold a valid SIA licence or certificates, with training available. The position offers a pay rate of £12.60 per hour and includes various shifts discussed at the interview. Benefits include contracted hours, annual leave, a pension scheme, and access to employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Access to employee benefits

Paid breaks

Qualifications

• Must have a full 5-year checkable employment/education history.
• Current SIA licence preferred, but can provide training.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems for crime reduction.
• Liaise with store management and police.

Skills

Customer service

CCTV operation

Patrol conducting

Education

SIA licence or certificates

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Salary and shifts

Pay rate: £12.60ph

Various Shifts (to be discussed at interview)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid