Retail Sales Assistant

RICHER SOUNDS PLC; Weybridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Hi-Fi retailer in Weybridge is seeking a full-time Retail Sales Assistant. The role involves providing exceptional customer service both in-store and through phone/email communication. Candidates will also develop product knowledge to assist with customer enquiries and manage sales tasks effectively. This position offers a chance to work on larger projects after a probationary period, as well as contributing to the upkeep of the store environment. Join a dynamic team dedicated to customer satisfaction.

Qualifications

• Strong customer service skills are essential.
• Ability to manage time efficiently and meet targets.
• Willingness to learn about products in-depth.

Responsibilities

• Provide legendary customer service in-store and via phone/email.
• Maintain a clean and organized store environment.
• Develop product knowledge to assist customers effectively.
• Manage and prioritize sales tasks efficiently.

Skills

Customer service

Time management

Product knowledge

Job description

Richer Sounds are the UKs leading Hi-Fi, Home Cinema and TV specialists, and one of the largest Employee-Owned businesses in the UK. We are currently looking fora full timeRetail Sales Assistant to join the team in our Weybridge Store.

Role Responsibilities :

• Our Sales Advisors are predominately customer facing in-store but also speak to customers over the phone and via email. Successful candidates will provide legendary customer service by assisting with enquiries and purchases whilst building and maintaining relationships with customers and clients.
• After a probationary period, colleagues can offer Free On-Site Surveys where we visit customers in their homes, workplaces or other locations . These are opportunities to work on larger scale projects that may involve collaboration with multiple departments, third parties and the latest in-home automation technology.
• General upkeep of the store including maintaining a clean, tidy and welcoming shopfloor as well as a well organised stockroom and office.
• Develop in-depth product knowledge to understand customers needs and how to answer any technical queries.
• Manage time efficiently to prioritise tasks and meet sales targets.

This role will require you to manoeuvre stock, adjust displays may involve the use of stairs and ...