Retail Sales Assistant

100x Imaging Inc.; Stoke-on-Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading technical retailer in Stoke-on-Trent is seeking a customer-focused sales associate to deliver exceptional customer service while selling technical products. Candidates should have experience in retail and a strong understanding of customer needs. The role involves working up to 45 hours a week and achieving sales targets while providing honest guidance. This position offers staff discounts, healthcare plans, and a company pension scheme.

Benefits

Staff Discounts

Healthcare Cash Plans

Company Pension Scheme

Life Cover

Role Specific Training and Development

Qualifications

• Experience in a retail customer service oriented environment is required.
• Practical knowledge of technical products is essential.
• Ability to provide honest customer advice.

Responsibilities

• Deliver a great customer experience as part of a small team.
• Explain technical equipment understandably to customers.
• Work hard to achieve challenging sales targets.

Skills

Selling technical products

Customer service orientation

Strong accuracy and numeracy skills

Basic computer literacy

Self-motivated

Can-do attitude

Job description

About The Role

What youll be doing:

• Youll be joining a small team of between 4 6 members
• Youll be committed to delivering a great customer experience
• You'll be working up to 45 hours per week
• Youll be explaining technical equipment in an understandable manner
• Youll be committed to offering honest advice and building a rapport with customers
• Youll ensure that you exceed our customers expectations and reassure them when they\'re bewildered by choice
• Youll be working hard as part of the team in achieving challenging sales targets

What youll need - skills and experience:

• Youll have previous experience in selling technical products to customers
• Youll have experience in a retail customer service orientated environment
• Youll have previous experience in dealing with customers
• Youll have practical experience / knowledge of some or all of our product range
• Youll possess strong accuracy and numeracy skills
• Youll possess basic computer literacy
• Youll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Any extra time worked beyond your contracted hours is paid or can be taken as time off in lieu
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where youll be working:

Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk