Retail Sales Assistant

Reality Enterprise Ltd T / A CEX; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading technology retailer in Durham is seeking a part-time Retail Sales Assistant to provide exceptional customer service. Responsibilities include assisting with purchases, handling cash transactions, and maintaining store standards. The ideal candidate has customer-facing experience and strong communication skills. Competitive salary, staff discounts, and career progression opportunities are offered.

Benefits

Competitive salary

Staff discount on products

Opportunities for career progression

Qualifications

• Previous experience in a customer‑facing environment.
• Ability to handle cash transactions accurately.
• Good verbal communication skills and a proactive attitude.
• Keen interest in technology and market trends.
• Flexibility with working hours, including weekends.

Responsibilities

• Providing excellent customer service to all customers.
• Assisting customers with purchases and advice on products.
• Handling cash transactions and ensuring till accuracy.
• Processing customer orders for timely delivery.
• Maintaining the store’s visual merchandising standards.
• Assisting with stock management and inventory control.

Skills

Customer service experience

Numeracy skills

Verbal communication

Interest in technology

Flexibility with working hours

Job description

Job Title : CEX Retail Sales Assistant (Durham)

Reality Enterprise Ltd T / A CEX is a market‑leading technology retailer specializing in buying, selling, and exchanging a range of technology and entertainment products. We are currently seeking a Part‑time Retail Sales Assistant for our Durham Store. The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis.

Responsibilities

• Providing excellent customer service to all customers and ensuring their needs are met.
• Assisting customers with their purchases including providing advice on products and pricing information.
• Handling cash transactions, managing payment transactions and ensuring till accuracy.
• Processing customer orders, ensuring they are delivered and dispatched on time.
• Maintaining the store’s visual merchandising standards to ensure it is always clean and tidy.
• Assisting with stock management and inventory control.

Requirements

• Previous experience in a customer‑facing environment would be highly desirable.
• Ability to handle cash transactions accurately with strong numeracy skills.
• Good verbal communication skills are essential, along with a proactive and outgoing attitude.
• A keen interest in technology and an awareness of current trends in the market.
• Flexibility with working hours as shifts and weekend work will be required.

We offer a competitive salary, staff discount on products, and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, we would love to hear from you.

Reality Enterprise Ltd T / A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.