Retail Sales Assistant

Travelex; Hounsdown; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading foreign exchange provider in Hounsdown is seeking a Travel Service Partner to support retail customers with foreign exchange options. The role requires nurturing customer relationships, processing transactions, and adhering to compliance standards. Ideal candidates are great communicators with a drive to succeed and a passion for travel. The position offers flexible hours and various employee benefits.

Benefits

Private Medical Insurance

Dental Insurance

Employee Discounts

Flexible Hours

25 Days Holiday

Monthly Bonus Opportunity

Pension Plan

Qualifications

• Good listener who understands people and their needs.
• Drive to make a difference and care about the impact you have.

Responsibilities

• Nurture and form relationships with customers to understand their travel needs.
• Process all foreign exchange transactions accurately and efficiently.
• Implement best practice legal and regulatory standards.

Skills

Great Communication

Customer Relationship Management

Attention to Detail

Job description

Overview

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

Responsibilities

• Nurture and form relationships with customers to gain a better understanding of their travel needs.
• Establish yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
• Engage with customers to process all foreign exchange transactions accurately and efficiently.
• Deliver on key performance goals, both procedural, operational and customer-focused.
• Utilise attention to detail to process daily online FX requests and deliveries.
• Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.

About Travelex

Travelex attributes its success and growth to its people. If you care about delivering exemplary service, love to travel and enjoy sharing knowledge with others, you may be our next Travel Service Partner (RSA). Great Communicator - talking with people and building relationships comes naturally. You will be a good listener who understands people and their needs. Desire to succeed - you will have the drive to make a difference and care about the impact you have and the way you make people feel.

Benefits & Company Information

• We are one of the market-leading specialist providers of foreign exchange, founded in 1976. Our mission is to simplify customers' access to international money.
• A wide range of insurances including Private Medical, Dental and Critical Illness, plus health-related programs.
• Employee wellness programmes covering physical, mental and financial wellbeing.
• Employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns with overtime opportunities.
• 25 days holiday (pro-rata), with bank holidays and the potential to gain more days with tenure, plus option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with Scottish Widows.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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