Retail Sales Advisor

Warren James Jewellers; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading jewellery retailer in the UK is seeking a passionate Retail Sales Advisor to join their Hartlepool store. This role involves maximizing sales and providing excellent customer service in a welcoming environment. Essential skills include teamwork, initiative, and attention to detail; jewellery knowledge is not required as training is provided. Benefits include 28 days of annual leave, monthly pay, and employee discounts on jewellery purchases.

Benefits

28 days holiday (including bank holidays)

Staff discount

Monthly pay

Qualifications

• Genuine passion for jewellery and customer service.
• Smart and well-groomed appearance essential.
• Ability to work under initiative.

Responsibilities

• Work within policies to maximize sales and customer satisfaction.
• Create a welcoming environment for customers.
• Involved in visual jewellery displays.

Skills

Customer service

Teamwork

Initiative

Attention to detail

Job description

Retail Sales Advisor – 24hrs – Hartlepool

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do. You are known by your name, not a number. At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today. Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
• Create a welcoming environment & great one‑to‑one customer experiences
• Be involved with a variety of day‑to‑day jobs including our visual jewellery displays
• Develop and maintain a good knowledge of our jewellery
• Set a good example in everything you do

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image
• An ability to work under your own initiative
• Happy to work as part of the team and follow management instruction
• Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and part‑time contracts
• 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro‑rated for part‑time)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – Click below to apply.

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