Retail Sales Advisor

Warren James Jewellers; Derry/Londonderry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned UK jewellery brand is seeking a Retail Sales Advisor for their shop in Londonderry. The ideal candidate will display a genuine passion for jewellery and provide exceptional customer service. Key responsibilities include working within a team to maximise sales, creating a welcoming environment, and maintaining visual displays. No prior jewellery knowledge is required as training will be provided. Benefits include 28 days holiday, staff discounts, and monthly pay. Join us to share your enthusiasm for jewellery and customer care.

Benefits

28 days holiday

Staff discount

Monthly pay

Incentives throughout the year

Qualifications

• Ability to work under own initiative and as part of a team.
• Genuine passion for jewellery and excellent customer service.
• Smart and well-groomed appearance reflecting the company's image.

Responsibilities

• Maximise sales and customer numbers by providing excellent service.
• Maintain visual jewellery displays and ensure shop cleanliness.
• Develop and maintain knowledge of jewellery products.

Skills

Customer service

Passion for jewellery

Teamwork

Attention to detail

Job description

Retail Sales Advisor‑16hrs – Londonderry

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful instore shopping experience with face‑to‑face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people we’ve grown Warren James from the ground up starting with a single shop and growing into the well‑known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our ever‑growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands to help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment & great one‑to‑one customer experiences.
• Be involved with a variety of day to day jobs including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• An ability to work under your own initiative.
• Happy to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

Jewellery knowledge isn’t required as training is provided.

The Benefits

• Full and Part Time contracts.
• 28 days* holiday a year and after 5 years you’ll receive 33 days* a year (*including 8 Bank Holidays pro rata for part time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales we would love to hear from you – click below to apply LNKD1_UKTJ.