Retail Processes & Master Data Specialist - PVH (Tommy Hilfiger & Calvin Klein)

PVH Corporation; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global apparel company in the UK seeks a Retail Processes and Master Data Specialist to enhance retail operations integrity. You will document and optimize workflows, ensure master data accuracy, and provide support to store teams. The ideal candidate has retail experience, strong analytical skills, and the ability to manage projects effectively. This role emphasizes teamwork and effective communication across departments.

Qualifications

• Previous experience in retail operations ideally in a retail environment.
• Ability to research and analyze multiple data streams.
• Strong project and time management skills with excellent attention to detail.

Responsibilities

• Document, and optimize retail processes and workflows across multiple store locations.
• Act as a subject matter expert on retail processes and master data.
• Coordinate and execute data cleansing, enrichment, and validation activities.

Skills

Data analysis

Stakeholder management

Project management

Retail operational knowledge

Google Analytics

Job description

About Us

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here (https://www.pvh.com/responsibility/inclusion-diversity) .

RETAIL PROCESSES AND MASTER DATA SPECIALIST FOR EUROPE

PVH Retail Operations is responsible for circa 50% of the European total business. It’s a fast paced, energetic and open environment, where everyone has a voice and is highly encouraged to contribute. Our teams operate autonomously, but with one consistent thread that runs through our retail business: ‘Retail Working as One’. We are one team, made up of five key departments: Buying, Merchandising, Visual Merchandising, Retail Operations and our Store Teams on the ground, driving our business. Our focus is always stores first. We put our teams on the ground, serving our consumers, at the forefront of everything we do.

Reporting into the Store Operations Director, the Retail Processes and Master data Specialist is responsible for the effectiveness of retail process and integrity of the master data for all stores across Europe. Working with regional and store teams ensuring processes and master data are accurate and compliant. Where problems and challenges arise with retail processes or master data you will work with functions to resolve within agreed timelines.

Responsibilities include

• Document, and optimize retail processes and workflows across multiple store locations
• Act as a subject matter expert on retail processes and master data, providing guidance and support to store teams as needed
• Monitor and track the effectiveness of implemented process changes, gathering feedback and adjusting as necessary
• Serve as a point of contact for process-related inquiries and escalations from store teams
• Responsible for maintaining the accuracy and integrity of master data across various systems and platforms
• Collaborate with cross-functional teams to define data requirements and standards for master data elements
• Perform data analysis and quality checks to identify and resolve data inconsistencies or anomalies
• Coordinate and execute data cleansing, enrichment, and validation activities to improve data quality
• Conduct regular audits and reviews of master data to identify and resolve data integrity issues
• Support data migration and integration projects, ensuring smooth transition and mapping of master data – Yext and other applications
• Ensure compliance with data privacy regulations and security protocols in handling and managing master data

About YOU

• You have previous experience in retail operations ideally gained within a retail environment
• You have the ability to research and analyse multiple data streams enabling you to Make Informed Decisions
• You have in-depth store operational knowledge
• You have proven experience working with Google Analytics
• You have strong stakeholder management skills and the ability to build relationships with ease in order to Collaborate to Win
• You’re creative, commercially aware and a confident decision maker, you communicate and with stakeholders Learn Together with impact across all levels
• You work well with change, being able to Adapt Fast and work with pace
• You have an innovative, proactive and solutions oriented mindset
• You have strong project and time management skills with excellent attention to detail
• You have a proven track record of leading, coaching and developing teams to Inspire TrustCultivate Belonging
• You have the ability to flex your style depending on your audience and the situation

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.

DIVERSITY & EQUAL OPPORTUNITY

We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.