Retail Portfolio Operations Director

Foundation Recruitment; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm based in Manchester is seeking a Retail Portfolio Operations Director. The role involves overseeing a large retail portfolio and implementing key operational strategies. Candidates should have extensive property management experience and strong organisational skills. Join to shape strategic objectives and contribute to innovative projects within a prominent company.

Benefits

Opportunity for professional development

Collaborative team environment

Contribute to industry innovations

Qualifications

• Excellent people management and mentorship abilities.
• Experience with service charge budgeting in multi-let sites.
• Knowledge of compliance with health, safety, and environmental regulations.

Responsibilities

• Develop and implement operational strategy for property management.
• Ensure high customer service standards and financial performance.
• Oversee compliance with relevant regulations and mentor team members.

Skills

Organisational skills

Time management skills

Property management experience

Understanding of building infrastructure

Job description

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Retail Portfolio Operations Director, Manchester

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Client:

Foundation Recruitment

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

53f92955f60d

Job Views:

22

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We’re currently recruiting for a Portfolio Operations Director (based in Manchester) to oversee a large retail portfolio, with some commercial office in the North of England. You will be responsible for implementing the operational strategy, objectives, and business plan, ensuring a high-quality property management service. This role demands a focus on people management, best practice compliance, and the delivery of a world-class service experience.

The Role:
• Develop and implement the hard services operational strategy and business planning across the commercial property management portfolio.
• Lead initiatives for customer service standards are upheld on-sites and ensure financial performance is maximised throughout the portfolio.
• Manage and mentor RFMs and FMs throughout the UK and oversee compliance with health, safety, and environmental regulations.

Why you should join:
• You will have the opportunity to shape and implement strategic objectives in a leading property management company.
• Collaborate with diverse teams and contribute to industry-leading innovations.
• Engage in continuous professional development and mentoring initiatives.

The right candidate will have:
• Strong organisational and time management skills with flexibility.
• Extensive experience in property management, particularly in multi-let sites and service charge budgeting.
• Understanding of building infrastructure, operational engineering, and relevant statutory legislation.