Retail Ops & Compliance Coordinator - Bonus Eligible

Poundland; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Retail Implementation & Support Coordinator to enhance operational efficiency and support retail functions. The successful candidate will manage communications, oversee reports, and coordinate retail events while ensuring a high level of customer satisfaction. Required skills include strong organizational abilities, a team-oriented mindset, and proficiency in Microsoft Office tools. Benefits include professional development programs, bonus potential, and generous leave entitlement.

Benefits

Professional development

Bonus potential

Free on-site parking

Onsite coffee lounge

Exclusive store discounts

Family-friendly benefits

My Staff Shop

Life assurance cover

Health & wellbeing programme

Generous holiday allowance

Pension scheme

Qualifications

• Good understanding of store operations and customer service.
• Enthusiastic team player committed to inclusivity.
• Strong written and verbal communication skills.
• Creative thinker with problem-solving abilities.

Responsibilities

• Maintain and monitor the Retail Support inbox and phone lines.
• Work with Retail Support Team and other departments.
• Create engaging retail communications.
• Manage key operational reports including sales reporting.
• Support planning of retail meetings and events.

Skills

Team player

Interpersonal skills

Organizational skills

Problem-solving skills

Attention to detail

Communication skills

Tools

Microsoft Excel

Microsoft PowerPoint

Canva

Job description

A leading retail company is seeking a Retail Implementation & Support Coordinator to enhance operational efficiency and support retail functions. The successful candidate will manage communications, oversee reports, and coordinate retail events while ensuring a high level of customer satisfaction. Required skills include strong organizational abilities, a team-oriented mindset, and proficiency in Microsoft Office tools. Benefits include professional development programs, bonus potential, and generous leave entitlement.