Retail Operations Assistant

The Range; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in the UK is seeking a dynamic Retail Operations Assistant for their Head Office in Plymouth. This role entails supporting stores and office teams through a variety of tasks including data entry, operational support, and assisting with HR inquiries. The ideal candidate will be an organized team player with excellent IT skills and a strong attention to detail, capable of multitasking in a fast-paced environment.

Qualifications

• Background in retail administration is advantageous.
• High degree of accuracy is essential.
• Able to work to deadlines and manage competing demands.

Responsibilities

• Support Head Office and Stores with various tasks.
• Provide 1st line support for store queries.
• Assist with employee travel requirements.
• Administer staff discount cards.
• Record Health & Safety reports.

Skills

Retail administration understanding

High accuracy

Strong organizational skills

Multitasking ability

Communication skills

Interpersonal skills

IT skills (Word, Excel, PowerPoint)

Job description

We are a Sunday Times Top Track 100 company and one of the UK 's fastest growing privately owned companies.

The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Retail Operations Assistant to be based at our Head Office in Plymouth.

About the Role:

As part of a busy department, you will be responsible for a variety of tasks to help support Head Office and Stores. No day is the same – typical duties include:

• Data Collection and Entry across the department
• Operational Support for stores and head office departments
• Providing 1st line support for store retail queries – answering enquiries wherever possible and directing stores to the correct department where necessary.
• Assisting with employee travel requirements
• Creating and administrating users on in-house systems
• Creation and administration of staff discount cards
• Administration of In-house Task Management system

• Creation and administration of training documents

• Recording Health & Safety reports
• Creating and communicating various reports
• Assisting with HR enquires from Head Office and store staff
• Assisting with recruitment for new store openings.

Knowledge and Skills:

• A background and/or detailed understanding of retail administration is advantageous
• High degree of accuracy is essential
• Strong organisational skills, with the ability to multitask
• Can work to deadlines and to manage competing demands from various stakeholders.
• A true team player underpinned with great communication and interpersonal skills
• Have the ability build relationships and influence both internal and external stakeholders.
• Excellent IT skills, particularly in relation to the use of Word, Excel and PowerPoint.