Retail Lead - Manchester Fort

Nike; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

Nike Manchester Fort is seeking a Retail Lead to provide world-class service and improve the consumer experience. In this role, you will lead a team to achieve sales targets while ensuring compliance with Nike standards. Enjoy a top compensation package, performance bonuses, and generous employee discounts, along with opportunities for career growth in a diverse environment.

Benefits

Best compensation and benefits in the industry

Opportunity for monthly performance-based bonus

Supportive team that values Diversity, Equity & Inclusion

Generous employee discounts

Brand-new NIKE outfit provided

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate employees.
• Achieve sales targets and support promotional campaigns.

Skills

Customer service

Team management

Communication

Sales techniques

Job description

Social network you want to login/join with:

Retail Lead - Manchester Fort, Lancashire

col-narrow-left

Client:

Nike

Location:

Lancashire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

6d4dca9316a4

Job Views:

13

Posted:

18.06.2025

Expiry Date:

02.08.2025

col-wide

Job Description:

NikeManchester Fort is looking for a Retail Lead to join our team and provide world-classservice to the consumer:

What you bring:

Join the NIKE, Inc. team!

As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (***), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Apply now online

We are waiting for you!