Retail IT Specialist: Projects, POS & User Support

Office Angels; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Greater London is seeking a proactive IT Coordinator to join their team. This role involves ensuring smooth operation of retail and corporate IT systems, providing first- and second-line support, and collaborating on IT projects. The ideal candidate will have experience in IT support in a retail environment, understanding of systems like POS and inventory, along with excellent communication skills. Fluency in English is required, while knowledge of French or German is preferred.

Qualifications

• Proven experience in an IT support or digital retail environment.
• Strong understanding of retail systems (e.g., POS, inventory, CRM).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience working with cross-functional teams and external vendors.

Responsibilities

• Assist in the planning, coordination, and execution of IT and digital retail projects.
• Provide first- and second-line IT support to retail and back-office users.
• Support the implementation, testing, and rollout of retail and corporate systems.
• Collaborate with stakeholders and vendors to troubleshoot and optimize system performance.
• Maintain clear and up-to-date documentation for support processes.

Skills

IT support experience

Understanding of retail systems

Problem-solving skills

Communication skills

Ability to manage multiple tasks

Job description

A recruitment agency in Greater London is seeking a proactive IT Coordinator to join their team. This role involves ensuring smooth operation of retail and corporate IT systems, providing first- and second-line support, and collaborating on IT projects. The ideal candidate will have experience in IT support in a retail environment, understanding of systems like POS and inventory, along with excellent communication skills. Fluency in English is required, while knowledge of French or German is preferred.