Retail Duty Manager — Lead Teams and Drive Store Success

Heron Foods; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading grocery retailer is seeking a Duty Manager to oversee operations and lead the team at their Chapel House store. You will ensure outstanding customer service, maintain operational standards, and drive sales in a dynamic environment. Applicants should have strong leadership experience in retail settings. The role offers a starting salary of £12.50 per hour, 27 hours per week, along with perks including employee discounts and wellbeing support.

Benefits

10% employee discount

Career development programs

24/7 GP access

Long-service rewards

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager.
• Strong leadership skills to motivate and inspire a team.
• Exceptional organisational capabilities and passion for customer service.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries.
• Maintain a clean and fully stocked store.
• Drive sales and profitability by managing performance.
• Take responsibility for the store in the absence of the Store Manager.

Skills

Leadership skills

Customer service

Organisational abilities

Proactive management

Job description

A leading grocery retailer is seeking a Duty Manager to oversee operations and lead the team at their Chapel House store. You will ensure outstanding customer service, maintain operational standards, and drive sales in a dynamic environment. Applicants should have strong leadership experience in retail settings. The role offers a starting salary of £12.50 per hour, 27 hours per week, along with perks including employee discounts and wellbeing support.