Retail Deputy Store Manager | Drive 5-Star Service & Sales

ScS Upholstery plc; Fenton; On-site; GBP 27,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Deputy Store Manager in Stoke. You will support the Store Manager in managing daily operations and leading the sales team, ensuring customers receive a top-notch experience. Strong leadership, communication skills, and the ability to motivate your team are essential. With a base salary of £27,890 and a potential OTE of £40,000, this role offers opportunities for career growth and excellent employee benefits including discounts, holidays, and a pension scheme.

Benefits

Colleague Discount

Enhanced Maternity, Paternity and Adoption Leave

Employee benefits platform

Career progression

Salary finance scheme

Qualifications

• Experience in leading and motivating a sales team.
• Ability to drive performance and manage difficult conversations.
• Desire to learn and progress in career.

Responsibilities

• Support Store Manager in day-to-day operations.
• Ensure a five-star customer journey and optimise KPI performance.
• Conduct regular training sessions for team on products.

Skills

Excellent communication and interpersonal skills

Customer focus

Leadership and coaching

Strong work ethic

Job description

A leading retail company is seeking a Deputy Store Manager in Stoke. You will support the Store Manager in managing daily operations and leading the sales team, ensuring customers receive a top-notch experience. Strong leadership, communication skills, and the ability to motivate your team are essential. With a base salary of £27,890 and a potential OTE of £40,000, this role offers opportunities for career growth and excellent employee benefits including discounts, holidays, and a pension scheme.